COD Policy
At Trendzfactory, we believe in making shopping convenient and trustworthy for every customer. That's why we offer Cash on Delivery (COD) across India, allowing you to pay comfortably at your doorstep when your order arrives.
COD is available on all eligible orders with an additional convenience charge of ₹120. This service covers in-stock items delivered to serviceable pin codes nationwide. Simply place your order and pay in cash upon delivery — it's that simple!
To ensure smooth delivery, please provide accurate shipping details and remain available at the delivery address. Orders may require address verification before processing. Please note that COD may be restricted for high-value orders, specific locations, or customers with previous delivery issues.
For returns on COD orders, refunds are processed via bank transfer or UPI within 5-7 working days after approval. You'll need to provide bank details as cash refunds are not available. Our delivery partners ensure safe, contactless transactions for your peace of mind.
Need assistance? Contact us at support@trendzfactory.com or WhatsApp +91 6364610254. We're here Monday-Saturday, 10 AM-6 PM to help with any COD-related queries.